All products found on this website are purchased directly at Amazon.com or other Electronic Bicycle Websites.  If you should have any questions or have an issue with your order through Amazon, follow the instructions below:

  1. Login to your account
  2. Go to “Your Orders”
  3. Find the product you purchased that you are having a problem with
  4. Click the appropriate tab to help you with your order/issue.
  5. Just follow what it says to do.

If you purchased your product from another company, please look at your invoice on how to contact their support department. All of the companies we are affiliates with do a great job at helping their customers should they have any questions or issues but if you have any questions please feel free to contact us.